Privacy Policy
Last updated: July 2026. Please review with your legal adviser before final reliance — this template is written for clarity for SwimFresh customers.
SwimFresh (“we”, “us”) respects your privacy. This policy explains what information we may collect through swimfresh.co.uk, how we use it, and your choices.
Who we are
SwimFresh is operated in connection with Crystal Health and Beauty. Contact: hello@swimfresh.co.uk.
Information we may collect
- Account and checkout details (name, email, shipping address, phone)
- Order and payment metadata (processed securely via payment providers)
- Messages you send via contact forms
- Technical data such as IP address, browser type and pages visited (cookies/analytics where enabled)
How we use information
- To process and deliver orders
- To respond to enquiries
- To improve the website and customer experience
- To meet legal and accounting obligations
- To send service messages about your order
Legal bases (UK GDPR)
We process personal data where needed to perform a contract (orders), where we have a legitimate interest (site security, improvement), where required by law, or where you consent (for example certain cookies or marketing if offered).
Sharing
We may share data with payment processors, shipping partners, hosting providers and email tools — only as needed to run the store. We do not sell your personal data.
Retention
We keep order records for as long as needed for legal, tax and customer-service purposes. Contact us if you have a deletion request and we will respond in line with applicable law.
Your rights
Depending on UK data protection law, you may have rights to access, correct, delete, restrict or object to certain processing, and to complain to the ICO. Email us to exercise your rights.
Cookies
The site may use essential cookies for checkout and optional analytics/marketing cookies where configured. You can control cookies via your browser settings.
Contact
Questions: hello@swimfresh.co.uk.